This can be caused by several things, please try all of the following troubleshooting steps:
- Our site can encounter issues on mobile devices. Please use a PC, Mac or Laptop to place your order. If that is not the issue, the problem you are describing may be caused by certain web browser settings.
- The quickest thing to try is using a different browser. Please make sure you are using the latest version of Internet Explorer, or if you are already using that browser, try a different one such as Mozilla Firefox or Google Chrome.
- If that does not resolve the issue, please try clearing your browser cache. Links to instructions for some major browsers are included below:
Microsoft Internet Explorer: http://support.microsoft.com/kb/260897
Mozilla Firefox: http://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95582
- If you have Adblock installed please disable it or use a browser that does not have it installed.
- If you are still unable to check-out please contact us at 888-804-4453 or +1-512-865-5266 (for international customers) and we will assist you by placing the order for you over the phone.