Cannot Check Out

Wholesale -

This can be caused by several things, please try all of the following troubleshooting steps:

  • Our site is NOT mobile compatible. Please use a PC, Mac or Laptop to place your order. If that is not the issue, the problem you are describing may be caused by certain web browser settings.

  • The quickest thing to try is using a different browser. Please make sure you are using the latest version of Internet Explorer, or if you are already using that browser, try a different one such as Mozilla Firefox or Google Chrome.

  • If that does not resolve the issue, please try clearing your browser cache. Links to instructions for some major browsers are included below:

         Microsoft Internet Explorer: http://support.microsoft.com/kb/260897
         Mozilla Firefox: http://support.mozilla.org/en-US/kb/how-clear-firefox-cache
         Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95582

  • Finally, I'd like for you to check to see if you have JavaScript enabled. If you have JavaScript disabled, please enable it and try again. If needed, the following site will assist you with determining if you have JavaScript enabled or disabled and how to enable it:

         http://enable-javascript.com/

  • If you have Adblock installed please disable it or use a browser that does not have it installed.

  • If you are still unable to check-out please contact us at 888-804-4453 or +1-512-865-5266 (for international customers) and we will assist you by placing the order for you over the phone.
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